You’re entitled to have unlimited use of our team, however we’re not responsible for if you’re never happy, we do our best to ensure you’re happy and that’s why we allow unlimited revisions and unlimited concepts, however if at any point in time, you feel that we’re not meeting your vision, you’re more than welcome to walk away and cancel your membership.
Design is incredibly subjective.
If you want to continue with us, that’s AMAZING.
If it’s not working out and you want to cancel, then that’s fine too! We understand when personalities or Creative Interests clash and/or we’re just not in alignment professionally or personally.
We will always send you all your files and help you move on to another company if you choose.
Unlike a lot of design companies out there that charge per concept or per revision we’re not here to rip anyone off. Hence it being a subscription based model allowing unlimited use of our services, allowing us to keep working until you’re 100% thrilled.
You’re not paying for a product, a logo, a website, a certain design, a particular piece of stationery, a revision. You’re paying for the use of our team that can provide digital products to you.
Therefor, each membership payment is deemed as services rendered.